
You built your business for freedom, not for 16-hour days and inbox avalanches. But growth without structure creates noise — missed opportunities, duplicated effort, and creative burnout.
At Serman & Co., we turn moving parts into momentum.
We build systems that scale with you, elevate your brand experience, and bring luxury precision to your daily operations — so you can stop managing fires and start leading with ease.
We design operational frameworks that blend strategy, automation, and high-touch support.
No jargon. No chaos. Just seamless execution that makes your brand feel like a five-star experience — for you, your team, and your clients.

Diagnose your operational blind spots.
Build scalable systems, dashboards, and workflows tailored to your growth.
Ongoing, high-level partnership to optimize, scale, and lead your backend like a CEO.

Because systems are only powerful when they’re human.
Our clients typically have:
Sound familiar? You’re in the right place.
If you’re leading a growing service-based brand, boutique agency, or luxury hospitality business that’s outpaced its systems, we speak your language.
Our clients typically have:
Sound familiar? You’re in the right place.


When your systems run seamlessly, your brand evolves:
You gain clarity to scale.
Your team becomes self-sufficient.
You stop reacting — and start leading.
Want to build a business that works as beautifully as it looks?
Founded by Agnès Serman, an international operations strategist with 15+ years of experience across four continents and multiple luxury sectors — Serman & Co. blends the precision of management consulting with the creativity of brand-building.
Our philosophy?
Chaos is optional. Elegance is engineered.
Let’s turn your beautiful chaos into operational calm.
From juggling to leading — with systems that actually work.
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